Again, the objective of our business is to "Build Customers for Life." We do this by providing solutions to our
customers using the highest quality products at a competitive price with an emphasis on experience and professional
service.
Our 10 rules for success are:
#1: If we don't take care of the customer, someone else will.
#2: If a solution doesn't have customer value, don't offer it.
#3: Always listen to the customer.
#4: Respond in a timely fashion.
#5: Be honest.
#6: Be professional.
#7: Be respectful.
#8: Set accurate expectations. Don't oversell.
#9: Do what you say and say what you do.
#10:Treat people as you would want them to treat you.
